Digital Post in English
As a citizen in Denmark, you receive your post from public authorities in Denmark.
From binders and envelopes to Digital Post
The law initiates a process that makes it mandatory for companies and citizens to use Digital Post. You can contact Odense Kommune (Odense Municipality) and other public authorities via Digital Post. Do this through odense.dk or borger.dk.
If you are not able to receive Digital Post from the public authorities, you can apply for exemption and instead receive the messages as ordinary physical mail.
Digital Post is safe communication between you and the public authorities
Send, receive and store your correspondence with the public authorities in Digital Post. It gives you an overview and you can avoid paper, stamps and large binders.
Your mailbox is connected with your social security number. Therefore it will follow you for your entire life – regardless of whether you move physically or change e-mail address.
Several mailboxes - choose your entrance
With a few clicks, you can synchronise your Digital Post with Borger.dk, the Digital Post-app, e-Boks or mit.dk.
You can see mail from both private companies and public authorities in one place if you use e-Boks or mit.dk.
Read more about Digital Post
Please visit Lifeindenmark: Digital Post
How do I get Digital Post?
You can only set up your Digital Post in Danish. If you need help with your Digital Post you are always welcome at Borgerservice, the citizens services centre at Borgernes Hus, Østre Stationsvej 15, 5000 Odense C. You have to book an appointment.
You can also get help at the libraries.
At Borgerservice they can help you to give a family member or a close friend access to your Digital Post. If you can not use Digital Post because of language difficulties or a disability you can be exempted from Digital Post. To be exempted you must visit either Borgerservice, or the local libraries in Vollsmose or in Tarup.
If you experience problems with your Digital Post, please contact the Digital Post user support on phone at +45 33 98 00 38
Weekdays: 08:00 to 20:00
Weekends and public holidays: 10:00 to 16:00